Work, Training and Human-Machine Interaction
Executive Summary
Artificial Intelligence (AI) is a catalyst for the processes of digital transformation that are sweeping through society and the world of work. AI technologies not only impact on the requirements that people have to meet and the skills they need to have, but also on the types of activity they undertake, the places they work and the way their work is organised, both within individual companies and across the entire labour market. Furthermore, Artificial Intelligence is changing the relationship between people and technology and making new types of human-machine collaboration possible. Shaping these profound processes of change means identifying ways to achieve a future (working) world that utilises Artificial Intelligence, striking a balance between safe workplaces and trained staff, and creating work that is rewarding and centred on people.